Sr. Assistant- Business Development -Kathmandu

Pathao Nepal Kathmandu

Job Description:

• Scout, identify, and onboard new merchants under assigned pilot categories and ensure smooth onboarding experience. 
•  Guide new merchants through complete onboarding process including app setup, account activation, and operational training. 
•  Monitor daily performance of newly onboarded vendors, track order activity, and identify irregularities or drop-offs. 
•  Re-engage underperforming or inactive merchants through regular follow-ups and support to improve activity levels. 
•  Collaborate with marketing operations and business development teams to resolve merchant issues and support incubation strategies. 
•  Maintain detailed daily reports on merchant progress, activity status, and early-stage performance insights for management review.

Specification:

• Bachelor’s degree in Business, Marketing, or related field (running or completed). 
•  Strong communication and interpersonal skills with ability to build relationships with merchants. 
•  Analytical mindset with ability to interpret data trends and monitor performance using Excel or Google Sheets. 
•  Prior experience in onboarding, merchant support, or operations is an added advantage. 
•  Ability to work in a fast-paced environment with coordination across multiple teams. 
•  Self-motivated, detail-oriented, and capable of handling follow-ups and problem-solving effectively.