Servicing Coordinator- Naxal, Kathmandu

Gogoro Nebula Naxal

Job Description:

• Coordinate scheduled and preventive vehicle servicing 
•  Contact riders/customers for service due dates and maintenance reminders 
•  Schedule service appointments and ensure timely vehicle intake 
•  Follow up on pending servicing, repairs, and maintenance updates 
•  Maintain vehicle servicing records and maintenance history 
•  Coordinate with workshops/technicians for timely service completion 
•  Monitor vehicle downtime and improve operational efficiency 
•  Handle rider/customer queries related to servicing and maintenance 
•  Maintain proper documentation of servicing activities and reports 
•  Escalate major issues or delays to the concerned team

Specification:

• Bachelor’s degree preferred 
•  Experience in operations, customer coordination, servicing, or fleet management is an advantage 
•  Good communication and follow-up skills 
•  Strong coordination and organizational abilities 
•  Basic understanding of vehicle servicing and maintenance 
•  Ability to manage multiple follow-ups and maintain records 
•  Proficiency in MS Excel or Google Sheets 
•  Responsible and detail-oriented 
•  Ability to work under pressure and manage time effectively 
•  Strong teamwork and coordination mindset