Senior Assistant -Jadibuti, Kathmandu

Krishna Glass & Frame House Jadibuti, Kathmandu

Job Description:

•  Handle walk-in customers, phone calls, messages and general customer inquiries. 
•  Understand customer requirements and provide relevant product information. 
•  Prepare quotations, VAT bills, invoices and other documents. 
• Follow up with customers regarding quotations, orders and payments.
•   Coordinate customer orders with the operations and installation teams. 
•  Coordinate delivery and installation schedules with customers and internal teams. 
•  Maintain updated customer and order records. 
•  Follow up on pending orders and ensure timely communication with customers. 
•  Assist in coordinating measurements, deliveries and installation requirements. 
•  Maintain proper documentation of quotations, orders and customer communications.
• Support the Operations Manager in daily office activities. 
•  Assist with sales and customer relationship management. 
•  Handle basic administrative and coordination tasks as assigned. 

Specification:

•  Intermediate/Bachelor's degree in Management, Business or a related field.
•  2–3 years of relevant experience in office administration, sales, customer service or coordination. 
•  Good communication and customer-handling skills. 
•  Good knowledge of MS Office, particularly Excel and Word. 
• Ability to prepare quotations, invoices and VAT bills. 
• Organized, responsible and detail-oriented. 
• Ability to coordinate with multiple teams and customers. 
•  Experience in glass, hardware, construction, interior or related businesses will be an advantage.