Recovery Agent-Itahari

Vianet Communications Limited Itahari

Job Description:

• Ability to prioritize tasks and meet daily deadlines.
• Attention to detail in financial and administrative work.
• Professional communication with clients and internal teams.
• Maintaining confidentiality of financial information.
• Organized documentation and filing of records.
• Quick problem-solving in front desk and accounting matters.
• Coordination with departments for smooth workflow.
• Consistent follow-up on payments and client inquiries.
• Adaptability to changing work requirements.
• Maintaining a positive and professional workplace attitude.

Specification:

• SLC/ +2 Completed or running.
• Visit and follow up with inactive customers to encourage service reactivation
• Convince customers to resume using Vianet’s internet services
• If customers choose to discontinue, safely retrieve and return the router
• Maintain accurate daily records of visits, customer decisions, and recovered equipment
• Escalate unresolved issues to supervisors as needed
• Own motorbike and valid driving license (compulsory)