Customer Success Department-Tinkune- Kathmandu

Nimble Tinkune - Kathmandu

Job Description:

• Learning by doing: Interns are provided with several weeks of training followed by exposure to the organization's processes, tasks and systems to enable practical learning.
•  Providing support for software applications: The intern will troubleshoot issues, answer user questions, and work with the senior team to resolve problems.
• Documentation: An application support intern will create and maintain documentation for software applications, including user manuals, technical guides, and FAQs.
• Training: An application support intern may need to provide training to end users on how to use software applications.
• Testing new software releases: An application support intern may be responsible for testing new software releases to ensure that they function correctly and meet the needs of the end users.

Specification:

•  Bachelor's in Management  field or IT field will be plus point
•  Good Communication skills.
•  Willing to learn a complex software product and provide support to the clients
•  Familiar with or willing to get into the technology domain
•  Open to learning the labor act and other preceding laws of Nepal
•  The candidate will have a huge plus point by gaining knowledge of the HR system.
•  A positive mindset is a must to adjust to the work environment and with co-workers.
•  Needs to learn and develop reporting skills to report to the respective team lead and supervisor.
•   Responsible and ownership of assigned tasks