Application Support Intern-Tinkune, Kathmandu

Nimble Tinkune - Kathmandu

Job Description:

 • Receive structured training followed by hands-on exposure to organizational systems, workflows, and daily operations for practical learning.
 • Provide support for software applications by responding to user queries, troubleshooting issues, and coordinating with senior team members for resolution.
 • Create, update, and maintain application-related documentation such as user manuals, technical guides, and FAQs.
 • Assist in delivering training sessions to end users to ensure effective use of software applications.
 • Participate in testing new software releases to verify functionality, performance, and user requirements before deployment 

Specification:

 • Candidates with an academic background in management or management combined with IT are preferred over purely technical backgrounds.
 • Strong verbal and written communication skills to interact with users and internal teams effectively.
 • Willingness to learn and support complex software products while assisting clients professionally.
 • Familiarity with technology or a strong interest in entering the technology domain.
 • Openness to learning Nepal’s labour act and other relevant employment-related laws.
 • Knowledge or interest in HR systems is considered an added advantage.
 • Positive attitude with the ability to adapt to a professional work environment and collaborate with team members.
 • Willingness to learn and develop reporting skills for regular updates to team leads and supervisors.
 • Responsible, proactive, and able to take ownership of assigned tasks and deliver them on time.